Posts Tagged "responsive action"

on Oct 31, 2014 in Blog

Normally at this time of year, I’d be reaching for the winter woollies – cardigans, jumpers, coats and scarves. But not this year. Not yet, anyway. When I went out earlier this week, I instinctively put another layer on and grabbed a scarf to keep out the expected Autumn chill. Yet within 5 minutes, the scarf was off, followed a few minutes later by the cardigan. Unusually there was wall to wall sunshine and, by UK standards, it was like summer! By removing the layers I didn’t need, I was able to adapt to the weather conditions. (Having worked in Chicago, where Fall temperatures can fluctuate wildly, I’d learned the value of layers). Being able to take adaptive action is useful, sometimes imperative, when you’re confronted by unexpected or changing conditions. Faced with unexpectedly good weather, all I could do was to (happily) adapt to the conditions I found. Adaptability is highly prized in many organisations today. Leaders and organisations are encouraged to become more agile and adaptable to changing conditions. Adapt or die, is a common mantra in a working world that seems evermore volatile, uncertain, complex and ambiguous (VUCA). Adaptability, once learned, can be pretty automatic. I didn’t have to think much about adding or removing extra layers. That’s useful, because there was nothing I could have done to influence the weather conditions that day. But, in organisations, becoming really good at adapting to prevailing conditions is not necessarily the most effective strategy for longer-term success. Especially when adapting becomes the automatic ‘go to’ solution. That’s because a strategy of agility that is overplayed and becomes dominant means that an organisation, team or individual can get stuck on a sub-optimal peak of performance.   From a complexity perspective, this comes from Stuart Kauffman’s idea of Rugged Fitness Landscapes, where adaptation may mean becoming stuck on a sub-optimal peak of fitness.     Responsive action is different. In organisations, what everyone is saying and doing as they interact in their everyday work creates conditions that affect what people feel they can and cannot say and do. We often refer to these conditions as the culture or climate in an organisation or team. Example: The owner of a precision...

Read More