Our working world is complex and so are we
Organisations are both complex and complicated. Their complexity is natural and innate, stemming from the myriad of interactions between people. Their ‘complicatedness’ is man-made, a product of the many structures and systems introduced to control that complexity.
Some say that complexity is increasing in response to environmental pressures and rapid change. We agree that organisational complexity is increasing, as people find it easier to connect to others both within and across organisational boundaries. That connectivity can lead to unknown interdependencies and may result in unintended consequences. Certainly, as organisations grow and decline, change shape and transform, organisational life is typically becoming more dynamic.
Complexity theories can help us understand and work with those dynamics. Our research on learning in complex organisations uncovers the secrets of successful practice.
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We understand complex, evolving organisations