Learning and change in a complex world

on Jun 25, 2014 in Blog

This is an important question for governments, businesses, organisations and individuals. Because when we make decisions today, we are often making bets on an unknown future e.g. about retirement or energy needs and provision. Some are sceptical, rightly so, about the limitations of prediction in a complex and uncertain world. [See new blog posts from Ralph Stacey...

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on May 15, 2014 in Blog

Although this blog post was borne out of frustration with a major telecoms ‘supplier’ who has consistently failed to supply – don’t get me started – there are important insights about the unintended consequences which can arise from complexity.     So here’s the scenario: We recently contacted a major telecoms company. Can we have broadband please, we asked....

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on Apr 15, 2014 in Blog

A recent article in McKinsey Quarterly highlighted the strength of ‘weak signals’. If you haven’t read it, the authors explain how snippets of information, often hidden in social-media streams, offer companies a valuable tool for staying ahead. Their focus is external scanning for potential opportunities by capitalising on weak signals hidden within a torrent of...

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on Mar 4, 2014 in Blog

Not all that long ago, there were 3 places you could go for coffee in my town: a popular independent coffee shop, with somewhat variable service, near the town centre supermarket a chain coffee shop, normally full to gills with mums and toddlers and a café bar (over 21s only) with wifi. In the past year or so, there’s been an explosion of new coffee shops. Alongside...

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on Jan 23, 2014 in Blog

Recently I’ve found myself reflecting on gender diversity in business. What kicked it off was a report by Cranfield School of Management entitled Women on Boards. The headline shouted: ‘Cranfield report reveals 25% target is in sight’. A few days ago, the FT announced: ‘Proportion of women on FTSE 100 boards tops 20%’. Shortly after, we heard that the London Stock...

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on Jan 15, 2014 in Blog

Whether you’re thinking about a re-organisation or you’re in the middle of one, it’s important to remember that it’s about much more than tinkering with the org charts. Here are 3 vital things to keep in mind… Pay attention to informal connections between people. An organisation is so much more than just what’s on the formal structure chart. Informal social...

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