Blog

Learning and change in a complex world

on Aug 25, 2014 in Blog

To my surprise, I’ve realised that the red party balloon under the stairs is now two years old. A bit more actually – it’s 751 days old today. That seems very old for a party balloon. It was blown up for a party during the London 2012 Olympics, and it’s still inflated. This is an unexpected and unintended consequence of a series of small,...

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on Jul 17, 2014 in Blog

  An edited version of this article was originally published in theHRDIRECTOR in June 2014 The buzz is about Big Data, but does that mean ‘Small Data’ is brushed under the carpet? Big Data is a fashionable phrase describing the vast amounts of digital information now available – from stratospheric growth in online traffic and reductions in storage costs...

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on Jun 25, 2014 in Blog

This is an important question for governments, businesses, organisations and individuals. Because when we make decisions today, we are often making bets on an unknown future e.g. about retirement or energy needs and provision. Some are sceptical, rightly so, about the limitations of prediction in a complex and uncertain world. [See new blog posts from Ralph Stacey...

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on May 15, 2014 in Blog

Although this blog post was borne out of frustration with a major telecoms ‘supplier’ who has consistently failed to supply – don’t get me started – there are important insights about the unintended consequences which can arise from complexity.     So here’s the scenario: We recently contacted a major telecoms company. Can we have broadband please, we asked....

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on Apr 15, 2014 in Blog

A recent article in McKinsey Quarterly highlighted the strength of ‘weak signals’. If you haven’t read it, the authors explain how snippets of information, often hidden in social-media streams, offer companies a valuable tool for staying ahead. Their focus is external scanning for potential opportunities by capitalising on weak signals hidden within a torrent of...

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on Mar 4, 2014 in Blog

Not all that long ago, there were 3 places you could go for coffee in my town: a popular independent coffee shop, with somewhat variable service, near the town centre supermarket a chain coffee shop, normally full to gills with mums and toddlers and a café bar (over 21s only) with wifi. In the past year or so, there’s been an explosion of new coffee shops. Alongside...

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